Human Resource Officer job at Q-Sourcing Limited

JOB SUMMARY
The Human Resources (HR) Officer is responsible for the implementation of policies and systems in the areas of recruitment, onboarding, induction, training, development, performance management, employee welfare, staff committees, HR administration, payroll administration and data management while advising and guiding staff on all human resources strategies, policies and procedures.

DUTIES AND RESPONSIBILITIES
HR Operations
• Participate in the development and/or review of human resources policies and procedures, departmental strategy development and budgeting
• Implement approved HR policies and procedures and advise staff on correct application ensuring clear understanding for purposes of compliance
• Take lead in the monitoring of performance management activities, to ensure full participation of all staff and timely reporting while advising on best practice
• Develop, implement, evaluate and follow up on training and development plans and budgets based on individual, departmental and corporate needs that seek to achieve the Bank’s growth plans through a return on investment

Staff Relations
• Process and handle staff grievances effectively to create a conducive working environment and avoid strife. Advise supervisors on effective ways of dealing with staff grievances. Provide or recommend counselling services to staff where necessary

Communication
• Keep staff abreast of developments in the HR Department through regular communications. Take charge and update the intranet with appropriate HR related communication timeously
• Monitor to ensure that staff meetings are held by all departments and Country Offices, minutes submitted and highlight issues to the Head of Human Resources
• Provide secretarial services to the Human Resources Committees/meetings and keep all related records

Staff Employment Cycle
• Participate in the deployment of new staff by communicating to candidates and preparing all related correspondences including staff contracts, job descriptions; and coordinating inpatriation, expatriation and repatriation, and all induction and probation activities
• Oversee and implement staff welfare management activities as per agreed policies and procedures. The activities therein include but are not limited to; payroll, monitoring and reporting on leave, attendance and absence management, processing staff loans, medical and insurance cover for staff and their dependents, staff travel and per-diems, ensuring health and safety and processing overtime
• Oversee staff separation activities including organizing exit interviews, coordinating hand over of bank property, coordinating repatriation and maintaining all related records

HR Administration
• Build and maintain up to date HR related computerized and manual data/ information while ensuring that staff personal files are under safe custody. Retrieve for usage, track and keep record of HR file/data movement
• Take responsibility for the day-to-day HR and administration cost center requisitions with regards to routine expenditure while ensuring accountability and cost management

Business Relationships
• Develop and maintain strong relationships with clients, global and regional private businesses, banking and multilateral partners to develop specific partnering opportunities
• Identify business opportunities by actively networking: making calls, contacting peers in the sector, contacting enterprises representing possible opportunities, and advising management of such opportunities

Staff Coaching and Mentoring
• Support the Head of HR in guiding and advising managers and staff in the organisation and in HR best practice awareness
• Play an active role in coaching and mentoring managers and other staff in the organisation and in understanding the HR function

Research and Development
• In alignment with the Head of HR, research best practice in developments, emerging opportunities and challenges related to international and regional HR
• Inform and provide recommendations to the Head of HR of significant developments, emerging opportunities and challenges in areas of responsibility
• Carry out any other duties or special assignments as assigned by management.

Qualifications & Experience
• Bachelors Degree in Human Resource, Organizational Psychology or a related field.
• 2-3 years working experience in a Banking environment
• Advanced communication skills

Job application procedure
All candidates who meet the criteria outlined as above should submit their applications under the job vacancy “QSSU-ADB-HUMAN RESOURCE OFFICER (TEMPORARY POSITION)”

All Jobs