Our client is the world’s largest international mobile virtual network operator and is the market leader in the international prepaid mobile calls market, with over 15 million customers across 23 countries and a new one joining every two seconds. Founded in 2006 for expatriate communities in Europe, it has fast become a global brand synonymous with connecting customers with their loved ones across oceans, borders and networks at the lowest possible price. The business continues to make inroads into new markets regularly, most recently adding Uganda, with plans for additional launches this year.
Position Summary:
The Managing Director will be responsible for the overall strategic direction, leadership, and management of the Uganda Business. This role requires a visionary leader with deep experience in the mobile money, telecommunications, and financial technology sectors. The Managing Director will drive business growth, ensure operational efficiency, and maintain regulatory compliance while fostering a culture of innovation and customer focus.
Duties and Responsibilities:
Strategic Leadership:
• Develop and implement the company’s strategic plan, aligning with the group’s overall objectives.
• Identify new market opportunities and drive the expansion of mobile money services across Uganda.
• Oversee the development and execution of business plans, ensuring sustainable growth and profitability.
Operational Management:
• Lead and manage all aspects of the business, including sales, marketing, operations, finance, and customer service.
• Ensure the efficient and effective delivery of mobile money services, maintaining high levels of customer satisfaction.
• Optimize operational processes to improve productivity, reduce costs, and enhance service quality.
Financial Management:
• Develop and manage the company’s budget, ensuring financial targets are met.
• Oversee financial performance, including revenue growth, cost management, and profitability.
• Ensure compliance with all financial regulations and reporting requirements.
Regulatory and Compliance:
• Ensure that the company complies with all relevant local and international regulations and standards.
• Liaise with regulatory bodies and ensure that all licenses and approvals are obtained and maintained.
• Manage risk and ensure the company adheres to the highest standards of corporate governance.
Team Leadership and Development:
• Build, lead, and inspire a high-performing team, fostering a positive and collaborative work environment.
• Oversee the recruitment, development, and retention of top talent.
• Implement training and development programs to enhance the skills and capabilities of the team.
Stakeholder Management:
• Build and maintain strong relationships with key stakeholders, including customers, partners, regulators, and investors.
• Represent the company at industry events, conferences, and in the media.
Innovation and Product Development:
• Drive innovation in mobile money products and services, ensuring the company remains competitive and meets evolving customer needs.
• Collaborate with the technology and product teams to develop and launch new features and services.
Experience, Skills, and Qualifications:
• Master’s degree in business administration or any related field.
• A minimum of 10 years of experience in senior leadership roles within the mobile money, telecommunications, or financial services industries.
• Proven track record of successfully managing and growing a business in a competitive market.
• Strong understanding of the mobile money ecosystem, digital financial services, and the regulatory environment in Uganda.
• Excellent strategic thinking, problem-solving, and decision-making skills.
• Strong financial acumen and experience managing P&L responsibilities.
• Exceptional leadership and team management skills, with the ability to motivate and inspire others.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Visionary leadership with a focus on innovation and growth.
• Strategic mindset with the ability to execute operational plans effectively.
• Strong commercial acumen with a deep understanding of market dynamics.
• High integrity and commitment to ethical business practices.
• Ability to thrive in a fast-paced, dynamic environment.
Job application procedure
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More Information
- Address Kampala, Uganda, East Africa
