Our client is the world’s largest international mobile virtual network operator and is the market leader in the international prepaid mobile calls market, with over 15 million customers across 23 countries and a new one joining every two seconds. Founded in 2006 for expatriate communities in Europe, it has fast become a global brand synonymous with connecting customers with their loved ones across oceans, borders and networks at the lowest possible price. The business continues to make inroads into new markets regularly, most recently adding Uganda, with plans for additional launches this year.
Position Summary:
The main purpose of the job is to provide assessments, analytics, monitoring, and reporting on fraud investigations and forensics, within the policies, procedures, and standards set for Fraud Risk Management and to report to the Head Revenue Assurance, Risk and Fraud.
Duties and Responsibilities:
• Assist in the preparation of incident-based fraud reports
• Participate in the planning investigation/assessments into fraud risks;
• Assist Fraud Manager concerning investigation support – validating evidence, documenting evidence, performing analysis as asked, providing information as requested
• Assists in the performance of day-to-day fraud management operations
• Coordinate with relevant staff on any specific incident-based forensic requirements
• Comply with communication and confidentiality protocols for fraud-related information
• Follow up on prescribed corrective actions and preventive controls recommendations and provide status updates to the Fraud Manager
• Use statistical data and other means of analysis for forensic audit investigations to support link analysis activities, providing meaningful information that will assist in preventing future incidents
• Ensure fraud investigations are aligned to policies, procedures, and standards to mitigate identified fraud risk.
• Support the updating of the risk register
Experience, Skills, and Qualifications:
• Bachelor’s degree in commerce, business management, statistics, information technology systems, computer science, computer or electronic engineering, or any relevant field.
• Possession of certifications such as CFE is an added advantage.
• Good understanding of fraud, risk management, or internal controls.
• Practical/demonstrable knowledge and skills in big data analytics are an added advantage.
• The Candidate should have a minimum of 2 years of relevant experience in fraud, risk management, or internal controls.
• Knowledge of mobile money or telecommunication fraud is an added advantage.
• Excellent interpersonal skills
• Exceptional analytical and investigative skills
• Good oral, written, and presentation skills
• Ability to multi-task and prioritize
• Ability to maintain strict confidentiality
• Fast Learner.
• Result-oriented, operationally astute.
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More Information
- Address Kampala, Uganda, East Africa
