Assistant Information Management Officer job at UNHCR

Job Expired

General Background
The unprecedented mass influx of refugees into Uganda since 2016 has put enormous pressure on the country’s resources, in particular health and education services. As of April 2024, Uganda hosts 1673716 refugees and asylum seekers in the country. including from South Sudan (56.2%), Democratic Republic of Congo (DRC, 31%), Burundi (2.6%), Somalia (3.1%) , Eritrea(3.0) and Rwanda (1.5%) and others. 91% of the refugees stay in the settlement while 9% are residing in the urban areas of Kampala and others . The refugees and asylum seekers are hosted in the districts of Adjumani, Obongi, Yumbe, Koboko, Terego, Madi Okollo, Lamwo, Kiryandongo , Kikuube, Kyegegwa, kmawenge, Isingiro and urban Kampala. Since January 2024, there has been a continued influx of refugees from the Sudan and DRC, with a total of 59,043 new arrivals between 1 January and May 2024. This trend is expected to continue for the remainder of the year, with the crisis in sudan and DRC.

Refugees share all social services with the local host communities. The refugee hosting districts are among the least developed districts in the country; and thus, the additional refugee population is putting a high strain on already meagre resources and services. In line with the Comprehensive Refugee Response Framework (CRRF), which was adopted and embraced by the Government of Uganda in 2017, there is need for coordinated education service delivery. This entails a paradigm shift from a mainly humanitarian focus to development as well in ensuring a broader stakeholder involvement to address these needs and ensure integrated service delivery.

In light of the need for additional support and resources, multiple education partners have worked with the Government of Uganda to develop the Education Response Plan for Refugees and Host Communities in Uganda (ERPII) 2022-2025, which complements the Refugee Response Plan for 2018. This plans link with the Education in Emergencies Working Group (EiEWG) at both national and settlement level, under the inter-agency committee coordination structures in Uganda. There is a need for capacity for education information management, to ensure data from the settlement EiE Working Group is also available to the MoES and districts in a timely manner, whilst Government systems are being established. The Assistant Information Management Officer will support the MoES and UNHCR on issues related to Education data and information management for the ERP and Education
Through this engagement, MoES and UNHCR seek to ensure; effective dissemination and understanding of ERP at all levels, enhanced efficiency in data collection oversight and the management by DLG and partners, inclusion/enrolment of refugees and asylum-seekers in the national Education Management Information Systems (EMIS) and all the 13 DLG and Kampala Urban have costed/prioritized plans.

The staff will be recruited by UNHCR and seconded to Ministry of Education and Sports’ Education Response Secretariat. S/he will be based in Kampala and jointly supervised by Ministry of Education (MoES) and UNHCR most senior Education personnel.

Accountability
• MOES and UNHCR have reliable data on refugees and national learner enrolment across the refugee hosting district and the Urban.
• Trends and patterns of data entered in the EMIS are analyzed and reported to supervisors for interpretation, recommendation/decision.
• Standard and ad hoc reports and data products are produced.
• Technical support provided to MoES, DLG,UNHCR, partners and schools.
• Participation of Education Working Group Engagements and Task teams.

Purpose and Scope of Assignment
• Under the close supervision of Education head at UNHCR Representation Office in Uganda, The Assistant Information Management Officer will be based at the Ministry of Education and supports Education Response Plan (ERP) Secretariat Office in Kampala. S/he will provide technical support to support MoES and UNHCR education teams but will also be required to undertake frequent missions to the field to support the District Local Governments in the 12 Refugee Hosting Districts (RHD) and Kampala City Council (KCCA) to provide systems strengthening support. The key roles and responsibilities of the staff shall include:
• Support the Ministry of Education and Sports (MoES), UNHCR, District Local Government (DLG) in the analysis of data and information, and perform quality and consistency control of education data.
• Collect, compile, aggregate and analyze data and information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
• Assist in training staff involved in data and information management activities including data collection and entry.
• Support the EMIS roll-out processes and ensure refugees and host Community children are enrolled in EMIS and school-based information routinely updates.
• Provide technical information Management support to Needs Assessment processes, specifically in data collection, processing/ collation and analysis.
• Liaise with partners and represent ERP secretariat in meetings related to functions and share updates promptly.
• Undertake field mission to Track and monitor the implementation progress of ERP related activities in RHD, Kampala City Council (KCCA) and other areas upon request
• Perform any other duties as required.

Qualification and Experience
Education
• University degree in Information Technology, Demography, statistics, data science, social sciences, or any related area.
• Postgraduate degree (e.g. statistics, M&E) – desirable

Work Experience
Essential
• Minimum 1 year of relevant work experience in data management, data analysis and writing high quality analytical reports and research products.
• Experience working with refugee data systems – desirable.
• Knowledge of the MoES and UNHCR functions
• Ability to formulate Information Management-related technical requirements and Operating Procedures.
• Experience with handling confidential data and demonstrated understanding of different data collection and management methodologies.

Desirable
• Successful participation in the Operational Data management Learning Programme is desirable. Experience in web design and software development is an asset. Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres is desirable. Experience with HTML, PHP, ASP and/or Java is an asset.

Key Competencies
Required:
• Proven skills in analysis of statistical information;
• Advanced Excel skills (e.g. pivot tables, functions, etc.);
• Proficient in graphics software (especially Power BI );
• Strong database skills;

Desirable:
• Knowledge of the humanitarian and development community;
• Knowledge of education-related standards and indicators is desirable;
• Previous experience relevant to information and data management for education is an asset;
• Previous experience in web design and software development is an asset;
• Experience with relevant software such as ArcGIS, Mapinfo, SPSS, SQL Server, is desirable;
• Experience with HTML, PHP, ASP and/or Java is an asset.

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