Digital Channel Sales Support Officer job at 2ambale Limited

Digital Channel Sales Support Officer job at 2ambale Limited

Position: Digital channel sales support
Location: Kanjokya street, Kanjokya house, Level 4
Company: 2ambale
Type: Full-time

About Us:
2ambale is an innovative online marketplace dedicated to easing buying and selling clothing and foot wear.

Our mission is leveraging e-commerce to provide a low cost but efficient means for buying and selling clothing and shoes as an alternative to the existing brick and mortar stores.

We are looking for a dynamic Marketing and Advertising Assistant to join our team and help us achieve our mission.

Role Overview:
As a Digital channel sales support at 2ambale, you will play a crucial role in growing the company’s revenue while also providing support to our customers through the different digital platforms.

Key Responsibilities:
1. Respond to all customer requests within 10 minutes.
2. Save all new customer phone numbers in a standard format as guided by your supervisor and add them to a relevant broadcast group.

3. Creatively updated all customers about new products listed for sale on a daily this includes directly texting the customer, updating the WhatsApp status, broadcasting, posting on a WhatsApp channel and any other means to generate sales.
4. Place your confirmed orders through the website, or any other platform as guided by your supervisor
5. Collect feedback from customers about all the orders placed on a daily.
6. Provide customer support and follow up to ensure the customer needs are met with the highest possible standard.
7. Follow up to ensure all placed orders are served and generate and end of day report.

Qualifications:
• Diploma or Bachelor’s degree in Marketing, Information technology, Communications, Business, Art and design, Sales or proof of competence.
• Experience in sales, advertising, or a similar role.
• Strong content creation skills, including writing and graphic design.
• Proficiency in social media management and digital marketing tools.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and generate insights.
• Creative thinking and problem-solving abilities.
• Ability to work independently and as part of a team.

Benefits:
• Competitive salary.
• Opportunity to work in a dynamic and mission-driven environment.
• Professional growth and development opportunities.
• Flexible working arrangements.

Job application procedure
Interested in applying for this job? Submit your application now to 2ambale.ops@gmail.com

Interested candidates should send their resume, to Email Please include the Job title in the subject line of your email.

Application Deadline: 30st November 2024

Join us at 2ambale and be part of a team that is making a difference in the lives of small business owners in Uganda. We look forward to receiving your application!

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