Waitress Department: Service/Front Desk
Reports to: Hotel Supervisor
Company: Soleva Management Consults
Duty station: Lira City
Main Purpose of the Job:
Our client in Lira City is looking for someone to join their dedicated team, serving both as Receptionist and Waitress in a well-managed shift arrangement. Experience in restaurant and front desk service is preferred, however, all training will take place in house.
Duties:
• Providing excellent customer service to ensure guest satisfaction.
• Respond to all physical and phone inquiries
• Forward all inquiries to management for further engagement with the clients
• In the absence of the hotel supervisor, assume the role of the supervisor as delegated
• As a receptionist, balance sales and stock in the kitchen
• Making menu recommendations, answering questions and sharing information with guests.
• Prepare mixed drinks and deliver food and beverages to hotel guests.
• Meet and greet hotel guests when applicable.
• Work well and closely with the kitchen team.
• Prepare tables by setting linen, silverware and glassware.
• Clear tables professionally & ensure all relevant service areas are clean and tidy.
• It is expected that all Service/Front Desk team members abide by the Health and Safety legislations and guidelines.
• To provide support to other areas of the Hotel team.
• Any other reasonable duties as required to fulfil the needs of the business
Working Pattern:
The days and times of work will be on a rota basis. The role entails working in both day and night shifts. The Department has five (5) different tops; two blouses and three t-shirts of different colors are provided; however, the employee must bring their own smart black work shoes as well as black trousers/Skirts. All t-shirts are worn with trousers – decent normal material and/or jeans and blouses are worn (tucked in) in a decent skirt.
Benefits:
Live in accommodation is provided (shared room) but utility bills are covered by the user (shared). Breakfast and lunch are provided and a modest supper is given to night shifters in form of cash. Daily transport of UGX 2,000 is given to all staff
Salary:
A competitive salary is offered.
Job application procedure
Send your application and CV to solevaconsults@gmail.com not later than 31st August 2024.
More Information
- Address Lira, Uganda, East Africa
