Systems Administrator job at NCBA Bank

Unit: IT Infrastructure
Reports to: Manager, Infrastructure and Data Center
Department: IT
Job Purpose Statement
The Systems Administrator role is to evaluate, implement and support the High end and Mid- Range IT Infrastructure in line with Bank’s Vision and provisioning Highly Available Server infrastructure for the Critical Server systems. Ensuring infrastructure is available for the business Continuity and manage 24×7 Data Centre operations and High-End Infrastructure SLAs.

Key Accountabilities (Duties and Responsibilities)
Systems Architecture (20%)
• Planning and Designing of the Cloud Infrastructure, Servers, Storage, Linux/Unix, Windows, Microsoft Office 365, Web Marshal, Virtualization (VMware/Hyper-V) and Datacenter requirements as per the business plan and technology, and ensure that servers and Data Centers are properly monitored and administered.
Systems Configuration/ Deployment ( 20%)
• Installation/configuration of Cloud Infrastructure, Servers, Storage, Linux/Unix, Windows, Microsoft Office 365 Monitoring and Capacity Planning as per the IT Polices/ Standards and provide guidance to the users on its features and usage in order to ensure its proper use and improvement in performance.
Systems Support/ Patch Management (20%)
• Support, Maintenance. Patching and Administration of servers (both physical and virtual), including hardware, OS (Windows), SAN Storage and Linux and Windows products e.g Ansible and O365.
Active Directory/ Group Policy Management (10%)
• Maintain Active Directory such as creating accounts, troubleshooting authentication, configuring domain controllers, managing DNS and DHCP, and implementing group policies.
Desktop Support (10%)
• Desktop support – serve as an escalation point and backup for activities including direct end-user support.
Project Management (10%)
• Manage projects related to Cloud Infrastructure, Servers, Storage, Linux/Unix, Windows, Backup and Monitoring.
Business Continuity (10%)
• Disaster readiness is maintained as agreed and ensures regular DR exercise is done

Ideal Job Specifications
Academic:
• A Bachelor’s degree in Computer Science, Information Technology or related field
Professional:
• Professional qualifications in IT e.g. Az-109, RHCSA, VCP, ITIL, MCSE, A+, MCITP, MCP, Other relevant professional qualifications in IT field would be added advantage.
• Project Management certification and experience is preferred e.g. PRINCE2, PMP Desired work experience: • Cloud Infrastructure competencies i.e Azure, AWS, GCP, Oracle Cloud e.t.c
• Minimum 3 years working experience in a busy IT environment with a hands-on role in implementing and supporting Exchange 3PAR Storage; Proxy Server; Mail Marshal; Web Marshal; SharePoint; Skype for Business; Virtualization
• Linux platform experience i.e. Ansible, Satellite etc.
• Experienced in Windows Enterprise servers and UNIX systems.
• Hyper-V/VMware or other virtualization platforms
• Server Platforms (rack mount and blades)
• PowerShell scripting
• MS System Center (SCCM, SCOM) Configuration
• Office 365 (Exchange Online, One Drive for Business, SharePoint Online) and Active Directory Services
• 3rd Party Vendor Management
• Working experience in a bank or other financial services organization would be added

Job application procedure
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