Protection Assistant job at International Rescue Committee (IRC)

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The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND:
Founded in 1933, the International Rescue Committee is a world leader in relief, rehabilitation and post-conflict development services for those uprooted or affected by violent conflict and oppression. The IRC is currently working in over 25 countries around the world, addressing both the immediate and lifesaving needs of conflict affected people in emergencies and the reconstruction needs of post-conflict societies.
The IRC has been working in Uganda since 1998 supporting IDPs, refugees and local communities. IRC Uganda has it country office in Kampala and regional offices in Kit gum Moroto, and Yumbe. The current program portfolio includes health, protection and rule of law, women’s protection and empowerment, and economic recovery and development programming

Job Overview/Summary:
The Protection Assistant supports the Protection Officers with the implementation of Protection and Rule of Law program activities in the set‐up of protection interventions in Bidibidi Settlement. She/he will work closely with Community Based Volunteers in leading outreach and mobilization activities.

Duties and responsibilities
• Ensures daily operation of Information and Support Centers (ISCs) in assigned Zone.
• Provides timely feedback on issues and complaints raised by refugees at ISCs.
• Ensures all protection concerns and/or complaints by refugees are accurately assessed and recorded in the intake, either directly assisting and/or referring individual to appropriate service provider. The Protection Assistant will conduct one follow up of the case, according to operating procedures.
• Coordinates with service providers to strengthen referral pathway, including weekly referral/case meetings.
• Works with Protection Officers and Community Based volunteers to conduct protection information and awareness session ‐ community outreaches.
• Maintains and collects data in line with agreed procedures.
• Conducts PSN home visits, assessing needs and ensures adequate referral/assistance provided.
• Work closely with Community Based Volunteers, providing support and guidance in their activities.

Key Working Relationships:
Position Reports to: Protection Officer
Position directly supervises: N/A
Indirect Reporting: Protection Manager
Other Internal and/or external contacts:
Internal: Community Services Officers, Legal Officers, Legal Assistants and Community Based Volunteers
External: UNHCR, OPM, and other Protection Actors

STANDARDS FOR PROFESSIONAL CONDUCT:
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC is an Equal Opportunity Employer, and we value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request reasonable accommodation.

Minimum Qualifications:
• Educated at Diploma level in a relevant field.
• At least One (1) year of prior professional experience in a similar post, with an international or national NGO. Applicants with significant Volunteering experience in an INGO or NGO of reputable standing may be considered.
• Good awareness of protection issues and the refugee context
• Good organizational skills.
• Ability to manage time, prioritize activities and meet deadlines. Good interpersonal skills and ability to work as part of a team, as well as independently.
• Demonstrates empathy and sensitivity in working with refugees and vulnerable communities
• Flexible and able to work in a dynamic and diverse environment.
• Maintains high levels of confidentiality
• Comfortable using Information technology (Computers, Smart Phones and Tablets).

Job application procedure

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