POSITION OVERVIEW:
To support the development and operation of the CURE Neuro program based in Kampala, Uganda.
The Program Coordinator will provide support to advance comprehensive care of patients with Hydrocephalus and Spina Bifida (HSB) and other neuro-disabilities and their families. The Program Coordinator will serve as an extension of the surgical care provided at Mulago National Referral Hospital, coordinating and collaborating with the dedicated team and providing counseling and education for patient outcomes, follow up and reporting.
Key Responsibilities and Duties
Follow up of patients
• Maintain knowledge and documentation of the patient’s status until a minimum of 12 months’ post operation.
• Follow up on any missed post-op appointments, and aim to see that child is evaluated in the most optimal manner possible
• Communicate as a liaison between the patient/families and the CSF and team and other potential resources as needed and as the family allows
• Capture stories of impact with appropriate permission and provide to CURE Neuro
Spiritual Support, Counseling and Sensitization of Patients
• Provide spiritual support, counseling, guidance, education and “whole childcare” to patients / families through care points (e.g. ward visits, clinic visits, phone calls and home visits)
• Manage CURE Neuro counselor based at Mulago National Referral Hospital, Kampala.
• Identify relevant, vetted resources for patients and families with hydrocephalus, spina bifida and other neuro-disabilities.
• Conduct caregiver sessions under the guidance of CURE Neuro and with permission by MNRH.
Support Mulago Neurosurgeon in Management of Patients
• Coordinate with the Neurosurgeon and team to gather timely and accurate surgical and patient data for purposes of patient outcomes, follow up and report to CURE Neuro.
• Ensure that ETV kit is utilized for its purpose and report any replacements/repairs of the ETV Reporting
• Ensure that surgical and patient data and reports are submitted to the CURE Neuro program on a monthly basis, or more frequently as requested
• Maintain consistent communication with CURE Neuro on program status
• Maintain duty of utmost care, confidentiality and professionalism while dealing with patients, their caregivers and while handling patient’s data.
Continuous Professional Development Activities
• Attend all CURE Neuro calls and capacity building trainings in accordance with CURE Neuro.
• Maintains records that provide evidence of Continuous professional development.
• Identifies and pursues continuing professional development activities in line with their position and maintains professional records that provide evidence of activities completed.
• Works with one’s supervisor to guide in mentorship and coaching for continual professional growth.
Occupational Health & Safety function
• Following & complying with H&S policies, processes & applying them to your own work activities, including using/wearing Personal Protective Equipment as required.
• Participating in activities directed at preventing harm & promoting well-being in the workplace Identifying, reporting & self-managing hazards where appropriate.
Any other official duties
This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Program Coordinator. Duties, responsibilities and activities may change at any time with or without notice.
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the co-worker for this position. Duties, responsibilities and activities may change at any time with or without notice. Co-worker must perform other tasks, duties, and projects as assigned, as a member of the Human Resources team.
EDUCATION/EXPERIENCE REQUIREMENTS:
• Degree, diploma or certificate in a relevant area such as counseling, psychology, or social work.
• Required fluency in English, verbal and written.
• Experience working in/with spiritual ministry within a health institution or similar setting preferred.
• Demonstrated experience with coordinating and directing programs, preferably for children and their families.
KNOWLEDGE, SKILLS COMPETENCES & ABILITIES:
• Demonstrated mature Christian faith with a close personal relationship with the Lord.
• Demonstrated ability to share the gospel effectively.
• Demonstrated computer based skills including Microsoft Excel, Word, PowerPoint and e-mail.
• Demonstrated organizational ability and ability to maintain good documentation.
• Demonstrated ability to maintain strong communication from afar.
• Demonstrated ability to work independently and in partnerships, with excellent interpersonal communication skills (both written and verbal).
COMPETENCIES:
• Communication Skills: Able to clearly present information through the spoken or written word; read and interpret information; talk with patients and caregivers; listen well.
• Quality: Able to maintain high standards despite pressing deadlines; establish high standards and measures; work right the first time and inspect material for flaws; test new methods thoroughly; reinforce excellence as a fundamental priority.
• Relationship Management: Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others.
• Innovative/Innovation: Challenge conventional practices; adapt established methods for new uses; pursue ongoing system improvement; play with concepts and ideas to create novel solutions to problems.
• Respecting Diversity: Able to adapt behavior to others’ styles; interact with people who have different values, cultures or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce.
Job application procedure
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More Information
- Address Mbale, Uganda, East Africa