Key Accounts Manager job at Diageo

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JOB DETAILS:
Leadership Responsibilities
The role will require the incumbent to lead and manage value creating partnerships with key customers in the top end of the trade landscape, specifically TLA & RLA Customers. The role will also require cross functional working relationships across marketing, business support and supply community interfaces.

Purpose of Role
• To deliver breakthrough business performance on the Reserve category while building the equity and future value of the category lead by key brand(s).
• To manage key customer partnership accounts to drive category growth and profitability through strong relationships and joint business planning.
• To execute the Reserve strategy in the trade and that ensures that Reserve is firmly established as the pinnacle of aspiration for Spirits in Uganda.
• To understand the motivations of individual trade partners and implement ROS drivers against this.
• To ensure we beat Pernod Ricard & MH in the Luxury Drinks market but must also think bigger than this and be the leader of Luxury entertainment in Uganda.

Top Accountabilities
• Implementation of strong Joint Customer Plans with key TLA & RLA customers ensuring joint value creation and delivery of business results.
• Building strong relationships with TLA & RLA customers partners and working with customers to develop and execute activities against growth drivers in the Reserve strategy.
• Driving the highest standards of execution for the brand(s) in the trade. Ensuring excellence in the execution of commercial activities, and in trade activations.
• Building strong internal cross functional relationships with Marketing, Supply Chain and Business Support.
• Support the implementation of capability and advocacy programs.
• Be the key brand team consult for Marketing in developing and executing BTL activity to ensure brand objectives are met.
• Representation of the brand(s) externally building passion, belief and pride amongst customers.
• Creating a JUBP 12-month rolling demand plan, based on customer activity impacts, baseline numbers and predicted uplifts.
• Leading, internal teams in understanding profit mix and the customer P&L and how this can be influenced.
• Implementing activity against specific areas of the customer P&L that lead to improved and measurable customer profitability
• Understanding the market and customer segmentation guideline and using this information to accurately categories all outlets within own area of responsibility.
• Using outlet and account segmentation to inform commercial and marketing activity. Assisting and supporting the National Key Account Manager on key projects as required.

Qualifications and Experience Required
Qualifications:
• Appropriate tertiary marketing qualification – degree / diploma.
• Post graduate degree an advantage.
• Computer literacy: Word, Excel, Power-point, MS Project
• High cognitive ability.

Experience
• Minimum of 3-4 years Account Management experience with previously demonstrated success within this environment.
• Experience working with and successfully managing customer / strategic partner relationships.
• Demonstrated success in a demanding, complex business environment.

Key Skills (minimum required level):
• Understand the Commercial Opportunity
• Develop Strategy and Plan execution.
• Execute
• Manage Performance
• Measure and evaluate.

Job application procedure

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