Implementation And Support Engineer Trainee at Fintech Group

Implementation And Support Engineer Trainee

The position will report to the Implementation and Support Team Leader – Fintech Group/ Uganda.

Responsibilities:
The Trainee will be exposed in the following areas with guidance of the team leader;
• Assist in installing, configuring, testing and maintaining operating systems, application software and system management tools
• Assist in documenting system errors and bugs, communicating and articulating to development team.
• Assist in documenting change requests on delivered functions of the system, communicating and articulating the same to the development team
• Installing, configuring, testing and maintaining operating systems, application software and system management tools
• Assist in providing support to clients in defining additional requirements and optimizing their implementation.
• Assist in Providing live support coverage at Customer sites on and after the system live date as budgeted and required by the Customer to ensure a smooth transition to their new system and minimize post- installation support requirements.
• Assist in Monitoring and test application performance for potential risks; identify possible solutions, and work with other technical teams to implement those fixes.
• Maintain system security, backup, and redundancy strategies.
• Provide recommendations to key stakeholders regarding system configuration while being responsible for the enhancements of the systems already deployed.

Qualification & skills
• Diploma in IT/Software Engineering preferred or equivalent.
• Knowledge in Financial and Banking systems an added advantage.
• Knowledge in SQL, Oracle Databases and other databases.
• To possess skills in HTML, DHTML, the .Net Framework, Java, VB.Net, C#, PHP, ASP, C++.
• Knowledge of Information technology and related support architectures, programming and database analysis.
• Interpersonal skills.
• Ability to solve problems creatively and effectively.

How to apply
If your experience and competencies match the above specifications, please send your application & detailed CV indicating current & expected remuneration to jobs@fintech-group.com. Closing date for applications is 26th October 2023.
Only shortlisted candidates will be contacted.

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