IT officer job at Makerere University School of Public Health (MakSPH)

IT officer job at Makerere University School of Public Health (MakSPH)

JOB DETAILS:

Job purpose
Your overall responsibility is to provide IT support to the ALAMIME project as shall be directed by your supervisor, while your specific duties shall include but not be limited to;

Specific duties are the following;
• Provide leadership in the technology portfolio to support online training in the ALAMIME project
• Develop policies and strategies for internal IT operations to drive attainment of the ALAMIME project goals
• Advise partner countries on management of ICT issues to support ALAMIME project
• Design, configure and maintain the ICT system and infrastructure including networks, file servers, email servers and internet including all information management systems to support the ALAMIME project
• Install new software, updates and anti-viruses on all computers and awareness of all dates for installations and renewals
• Generate the ALAMIME website that shall provide information in both English and French
• Regularly update the ALAMIME website
• Carry out regular data/ applications back-up and contingency recovery
• Ensure that project electronics such as laptops are well maintained and in good working condition at all times
• Carry out any other duties as shall be assigned by your supervisor from time to time • Set up new users’ accounts and profiles and deal with password issues, ensuring the regular update of the trainees email accounts
• Run regular checks on network and data security
• Handle all ALAMIME project data with high confidentiality and integrity, and ensure that data are protected from external persons
• Provide technical IT support to the online training and networking in the ALAMIME project.
• Install and configure computer hardware operating systems and applications as necessary.
• Troubleshoot system and network problems, diagnosing and solving faults, and sort out ICT related problems/ or where necessary recommend professionals
• Ensure regular servicing and maintenance of all ALAMIME project Back-ups, Laptops, Up’s as per an ICT asset count
• Maintain an Inventory of all ICT equipment for offices handled and keeping an updated register
• Support the procurement of IT equipment; providing specifications upon request (assessment of needs, drafting technical specifications, and advice during the evaluation of quotations) • Provide technical support to the communications and e-learning platforms
• Participate in training participants in Computer essentials and provide support where necessary
• Perform any other ICT related duties that may be assigned by the PI.

Qualifications:
• Previous working experience as IT Technician.
• Degree in Computer Science, engineering or similar relevant field from a chartered University
• Problem solver and attention to details
• Excellent communication and interpersonal skills
• Outstanding organizational and time-management skills
• Hands on experience with diverse computer systems and networks
• In depth knowledge of internet security and data privacy principles • Certification as IT Technician will be a big plus

Job application procedure

Suitably qualified persons should submit their application which must include the following;
1. A one-page type written application letter addressed to the Dean, Makerere University School of Public Health,
2. Up-to-date curriculum vitae with a telephone contact and an email address that are functional.
3. Copies of the relevant academic certificates and transcripts.
4. Two (2) letters of recommendation
5. The above application documents must be submitted as ONE PDF file to the email: recruitment@musph.ac.ug indicating the position applied for in the email reference.

The deadline for submission is 18th December 2023 at 5:00pm. Only short-listed candidates will be contacted.

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